A Design Concept for a Tourism Recommender System for Regional Development

Despite of tourism infrastructure and software, the development of tourism is hampered due to the lack of information support, which encapsulates various aspects of travel implementation. This paper highlights a demand for integrating various approaches and methods to develop a universal tourism information recommender system when building individual tourist routes. The study objective is proposing a concept of a universal information recommender system for building a personalized tourist route. The developed design concept for such a system involves a procedure for data collection and preparation for tourism product synthesis; a methodology for tourism product formation according to user preferences; the main stages of this methodology implementation. To collect and store information from real travelers, this paper proposes to use elements of blockchain technology in order to ensure information security. A model that specifies the key elements of a tourist route planning process is presented. This article can serve as a reference and knowledge base for digital business system analysts, system designers, and digital tourism business implementers for better digital business system design and implementation in the tourism sector

Temporal model for assessing the quality of public services

The material about the use of business processes to determine the quality of receiving services in a public institution is presents in article. It is proposed to take into account when obtaining a quality not only qualitative assessments, which are connected with the expert assessment and customer opinion and quantitative related to the timing of execution of business processes by employees. Shown mathematical expressions that allow build an automated quality evaluation system

Temporal model for assessing the quality of public services

The material about the use of business processes to determine the quality of receiving services in a public institution is presents in article. It is proposed to take into account when obtaining a quality not only qualitative assessments, which are connected with the expert assessment and customer opinion and quantitative related to the timing of execution of business processes by employees. Shown mathematical expressions that allow build an automated quality evaluation system

An Empirical Study on Innovation Ecosystem, Technological Trajectory Transition, and Innovation Performance

This paper explores technological trajectory transition in the perspective of innovation ecosystem and their effect on innovation performance of latecomers in market. A structural equation model is developed and tested with data collected from 366 firms in China. In specific, this paper categories technological trajectory transition creative accumulative technological trajectory transition (CCT) and creative disruptive technological trajectory transition (CDT). The results indicate that firms\u27 organizational learning ability positively affect their technological trajectory transition and innovation performance. Firms\u27 network relationship strength negatively affects their technological trajectory transition and positively affect their innovation performance. Governments\u27 environmental concerns positively affect firms\u27 technological trajectory transition and their innovation performance, whereas firms\u27 environmental concerns do not. CCT does not positively affect their innovation performance. In contrast, CDT positively affects their innovation performance

Conceptualization of user activities in the social network in the conditions of distance education

No artigo, as mídias sociais são analisadas através do foco de entender este último como um espaço virtual da mídia, o que reflete indicadores identificados dos usuários como: interesse, desejo, entusiasmo e direção dos processos de integração. A relevância do estudo é determinada pelo desenvolvimento insuficiente e inconsistência dos conceitos e resultados empíricos da pesquisa sobre os processos de diferenciação da comunidade das redes sociais e seu papel nas condições da educação a distância. Foram utilizados os métodos filosóficos, de análise e hermenêutica: interpretação, conceituação, análise comparativa. Como base teórica e metodológica, utilizamos o aparato categórico da filosofia social, matemática, teoria da prática, pragmatismo, epistemologia social. Utilizamos abordagens para extrair a atividade de grupos de usuários em uma rede social de várias camadas: 1) extrair grupos em cada camada separadamente e, em seguida, combinar comunidades em todas as camadas; 2) primeiro transformar a rede social em uma camada e, em seguida, procurar diferentes grupos dentro

System for Monitoring the Quality of Services Provided by a Public Institution Based on Business Processes

Monitoring the quality of the services provided by public institutions is an important element in improving the effectiveness of the entire system of public services in the Russian Federation. As a rule, monitoring is associated with obtaining quantitative indicators of the level of satisfaction of citizens which characterize the quality of services provided. Monitoring results are the basis for modernizing the service management system. However, this approach allows us to evaluate only one side of the process by which a public institution renders services to the consumer of services (citizens). The other side of the issue is related to monitoring the processes of the institution itself. This direction also allows us to find approaches to improving the quality of service delivery, and to make the work of a state institution more efficient. This article describes the methodology for monitoring the process of providing services in a public institution based on business processes. The description of the activity of the institution in terms of the implementation of services is presented in the form of a set of business processes. It is shown that the main element of business processes that can be measured is the time of their implementation. On this basis, a mathematical model for assessing the quality of public service delivery is constructed, including both qualitative assessments (obtained from experts and clients of the institution) and quantitative assessments of the quality of service delivery based on measuring the time of business processes. The quantitative aspect of the proposed methodology is directly related to the main direction declared by the Government of the Russian Federation – the development of digital economy. As an example, the article considers such a state institution as the Social Insurance Fund of the Russian Federation

Modeling Business Processes of the Social Insurance Fund in Information System Runa WFE

Introduction - Business processes are gradually becoming a tool that allows you at a new level to put employees or to make more efficient document management system. In these directions the main work, and presents the largest possible number of publications. However, business processes are still poorly implemented in public institutions, where it is very difficult to formalize the main existing processes. Us attempts to build a system of business processes for such state agencies as the Russian social insurance Fund (SIF), where virtually all of the processes, when different inputs have the same output: public service. The parameters of the state services (as a rule, time limits) are set by state laws and regulations. The article provides a brief overview of the FSS, the formulation of requirements to business processes, the justification of the choice of software for modeling business processes and create models of work in the system Runa WFE and optimization models one of the main business processes of the FSS. The result of the work of Runa WFE is an optimized model of the business process of FSS

The dynamic model of enterprise revenue management

The article presents the dynamic model of enterprise revenue management. This model is based on the quadratic criterion and linear control law. The model is founded on multiple regression that links revenues with the financial performance of the enterprise. As a result, optimal management is obtained so as to provide the given enterprise revenue, namely, the values of financial indicators that ensure the planned profit of the organization are acquired

Exploring the Formation Mechanism of Radical Technological Innovation: An MLP Approach

This paper identifies three stages in the radical technological innovation process, namely formation process in niches, breaking out of niches and entering regimes, and new regime formation. It then adopts Multi-level Perspective (MLP) to explore the formation process, operating mechanism, breakthrough path, and impact factors of radical technological innovation. A three-phase model, which includes formation of radical innovation, breakout of radical innovation, and new regimes construction, is proposed to analyze radical technological innovation. The model is adopted in a case study to analyze the leapfrogging development of technologies in China’s mobile communication industry. This paper enriches technological innovation theory and provides supports for policy making and guidance for industries/enterprises practices regarding technological innovation in emerging economies

Event-driven simulation of the state institution activity for the service provision based on business processes

The paper presents an approach, based on business processes, assessment and control of the state of the state institution, the social insurance Fund. The paper describes the application of business processes, such as items with clear measurable parameters that need to be determined, controlled and changed for management. The example of one of the business processes of the state institutions, which shows the ability to solve management tasks, is given. The authors of the paper demonstrate the possibility of applying the mathematical apparatus of imitative simulation for solving management tasks